Insights and routines
See where the work waits.
See how work flows, where agents sit waiting on people, and an estimate of what your agents used by model and project. Routines put agent work on a schedule.
Insights
Nine views of how the work is going.
Overview, Flow, Agents, People, Cost, Questions, Intake, Teams and Tests.
- FlowCumulative flow, how long work takes from start to finish, and the work that’s been in progress too long.
- Where people unblock agentsSee where agents wait on a person, so you can find the bottleneck. There’s no leaderboard.
- Estimated usage, never a billAgent token usage and an estimated cost by model, project, epic, member, account and ticket, at API list prices. It’s an estimate, not a bill: subscription seats are billed flat by your provider.
Routines
Agent work on a schedule.
The weekly dependency bump, the morning triage.
- A playbook and a scheduleRoutines run an agent on an interval or a cron schedule, from a playbook you write. Pause, resume, run now, read the run log, or turn any ticket into a routine with “Make this recurring”.
- Customers, linked to the workLink each customer request to the ticket that answers it, and see whether it’s open, shipped or cancelled.
How it works
What Insights shows
- FlowHow work moves and where it ages.
- PeopleWhere agents wait on someone.
- CostEstimated agent usage, never a bill.
Questions
Asked about insights and routines.
Is the cost view a bill?
No. It estimates agent usage at API list prices. Your subscription is billed by your provider.
The waitlist